Login and password

Each user has a personal LoopMe account consisting your name, email adress and your personal passord. After you have registered, you log in to your account either on the web or in the app. If you want, you can be logged both on the web and in the app simultaneously.

• I have forgotten my password
• Change password
• I'm not receiving the email to reset my password

I have forgotten my passord 

 
Change password 

Computer:

• Go to www.loopme.io and choose to log in

• Click on the Profile icon at the top right of the LoopMe Menu

• Click on Preferences 

• Click on the link Change password 

• Enter your old password
• Enter your new password (8 characters)
• Reenter your new password
• Click on Change

 Tip!
If your have forgotten your old password, just log out and click on the link Forgot password. A new password will be sent to your email adress. Use this new password when you log in and then go to your profile page and change password.

In the app:

• Start the app and log in
• Go to the Menu

• Click on your name

• Click Change password

• Enter your current password
• Enter your new password once
• Reenter your new password
• Click Change password
  

Tip!
If your have forgotten your old password, just log out and click on the link Forgot password. A new password will be sent to your email adress. Use this new password when you log in and then go to your profile page and change password.

I'm not receiving the email to reset my password

• Check the spam or junk mail folder in your email account linked to your LoopMe account.
• Try to reset your password again.
• If you still don't receive the email after requesting a password reset, we can help you. Send an email to support@meanalytics.se.